inst8

The inst8 SMS Gateway

Built for agencies who send a lot of SMS.

Not a Twilio reseller. Not a per-message API. A real gateway you connect to a real Android phone with a real SIM — wrapped in the dashboard, queue and reporting tooling agencies actually need.

Four things every gateway should do.

Most fall over on at least two of them. Inst8 nails all four.

Send & receive

Two-way SMS at scale. Every reply lands back in your CRM, threaded against the right contact.

Real SIM, real number

Messages send from your actual mobile number. Higher trust, higher reply rates, no A2P brand registration.

Plugs into your stack

Native HighLevel, HubSpot, Zoho and Zapier integrations. One install, OAuth-authorised, done in minutes.

Full visibility

Every message status from queued to delivered. Per-device throughput. Conversation history that survives reboots.

Backend queuing

A smart queue between your CRM and your SIM.

When you blast a thousand messages, you don't want a thousand messages hitting the carrier in 30 seconds. The inst8 queue handles pacing, retries and multi-device distribution so your SIMs stay healthy and your messages actually arrive.

Carrier-safe batching

The gateway throttles outbound to 30–40 messages every 10 minutes. Stays well inside SIM fair-use limits without you thinking about it.

Multi-device load balancing

Higher tiers spread send volume across multiple Android devices automatically. Sending stays linear as your list grows.

Retry & resume

Failed sends queue for retry. If a device drops offline mid-blast, the queue picks back up where it left off when it comes back.

Templates, scheduling & auto-responders

Pre-built message templates, future-dated sends, and rule-based auto-replies — all driven from the same queue.

Every message, every state

Each SMS moves through a fixed lifecycle. The dashboard shows the count at every stage, in real time.

Pending
Scheduled
Queued
Sent
Delivered
Failed
Cancelled
Received

Plus inbound replies, USSD requests, and scheduled future sends — all in one ledger.

SIM health

Keep every SIM alive and sending.

A blocked SIM is a campaign that doesn't ship. Inst8 watches every paired device so problems surface before they cost you a send window.

Device online status

Every paired Android shows live in the dashboard. The moment a device drops off, you see it — and so does your team.

Throughput monitoring

Per-device send rate, queued count, and delivery success ratio. Spot a throttled SIM the same hour it starts struggling.

Fair-use guardrails

Built-in send pacing means SIMs don't trip carrier anti-spam. The result: longer SIM life, fewer blocks, cleaner sender reputation.

Battery & background warnings

The mobile app surfaces battery-optimisation and background-restriction conflicts that would otherwise silently break sending.

Detailed reporting

Know what sent, what landed, and what didn't.

The dashboard breaks down every message by status, every device by throughput, and every conversation by thread. If a campaign is under-performing, you can see why — by the hour, not the week.

  • Per-message status — Pending → Queued → Sent → Delivered
  • Per-device throughput, delivery rate and queue depth
  • Conversation history with timestamps, persisted across devices
  • Filter by date range, device, SIM, status, contact
  • Inbound replies surfaced as a first-class status (not just a webhook)
inst8 mobile dashboard showing messages dashboard, devices and message statuses

The Android app

One install. Then it runs.

The inst8 Android app is the bridge between your queue and the SIM card. Pair once with a QR code, plug the phone in, leave it running.

Local message store

Sent and received messages persist locally — sync survives carrier hiccups and app restarts.

Auto-responder rules

Reply to inbound triggers without round-tripping to your CRM. Out-of-hours coverage built in.

Templates

Pre-saved message templates for one-tap sends and routine flows.

Contacts list

Local contact directory synced with the gateway. Search, send, archive.

USSD support

Run carrier USSD codes (balance, credit, plan lookup) right from the app.

Whitelabel option

On Enterprise and Ultimate plans, ship the app under your own brand.

CRM integrations

Native where your team already works.

Not webhooks bolted on after the fact. Real OAuth integrations with inbox routing, contact records, and workflow support.

Need something custom? Zapier connects inst8 to 6,000+ other apps, and we ship a documented REST API for direct integrations.

Who actually runs this.

Inst8 is opinionated about who it's for. Here's the buyer the product is built around.

Marketing agencies

Run dozens of HighLevel sub-accounts off a single inst8 plan. One SIM per client (or two clients per dual-SIM phone), unlimited messages each.

Lead-gen operators

Pump qualified leads into 2-way SMS without paying Twilio per touch. Your margins survive the campaign.

Real estate teams

Text from a number that's actually yours, not a shortcode. Replies land in your CRM. Listings move faster.

Local service businesses

Reminders, confirmations, follow-ups — at one flat fee instead of per-message fees that scale with your customer count.

See the gateway in action.

14-day free trial. No credit card. Setup takes five minutes. Cancel anytime.