Welcome to inst8 SMS!

Follow These 10 Easy Steps To Set Up Your inst8 SMS Account

Please take your time to work through these steps. If you get stuck at any point in the setup process reach out to us on the support page, so we can assist in getting you up and running.

STEP 1

Register for a Gateway account

Click the link on the confirmation page or head over to inst8-sms.com and click on "Register" below the Sign In button.

Enter your name and confirm your email address then click the Register button.

STEP 2

Receive registration email

You will receive a registration email immediately providing you with login details for the SMS Gateway.

The email also contains a download link to the inst8 SMS Android App and QR code to link your device to the gateway. It's easiest to use this link to download the app directly to the Android phone you want to use. Additional instructions to dowload and install a device can be found in Step 5 & 6 below.

STEP 3

Login to SMS Gateway

STEP 4

add a device

This will get you into the Gateway Dashboard. When you first log in you will see a pop up to add a device.

You can also click on "Devices" in the left menu and then on the devices screen click on "Add Device" in the top right corner of the screen to add additional devices. We recommend Android 13 or higher to ensure easy setup. Some phones below this do not automatically assign your mobile number to the account.

Add a device

STEP 5

Download app and QR links

The pop up box contains an 'inst8 QR code" which makes it easy to download the app directly to the Android device you wish to connect to the SMS Gateway.

You may get a warning as you are downloading a file directly from a link. Click Download Anyway.

Download app

STEP 6

Install app

Once downloaded, click on the downloaded file called "inst8-sms.apk". You can find the download file in the downloads folder on the device.

You will get a prompt asking if you want to install the app. Click Install. Once installed open the app on your device. You will get a bunch of prompts asking if it is ok to use this app for calls, messages and battery life optimisation. Click "Allow" on each of these prompts.

STEP 7

Sign in to APP or scan QR code

You will see the login screen on the Android APP for your Gateway account. You can link your device using the second QR code in the "add device" pop up screen or by directly entering your account details from the registration email you received in step 2. Once signed in the SMS Gateway Dashboard will appear within the app.

Click on the "Play" button in the bottom right hand corner of the app. From this point the app will always be on in the background ready to relay SMS messages sent between your CRM system and your clients.

STEP 8

Subscribe to A Plan to Receive Gateway credits

Head back to your Gateway account and click on "Subscribe" near the bottom of the left menu.

Click the "Buy Now" button under the subscription you would like apply to your account and complete that payment in the PayPal pop up. Once complete your credits will be applied to your account.

STEP 9

Link your inst8 SMS account to your CRM

Click on AUTHORISE CRM below and follow the steps to link your Gateway Account to the applicable CRM sub-account. You will need to copy the Gateway API key which you will find under "API" in the left hand menu once logged into the Gateway.

Please note: If you get an error message saying that the account is not found then you are using a device below Android 13. You will need to open a support ticket with the mobile number you would like linked to the sub-account.

Authorise CRM

STEP 10

Change SMS Provider in your CRM sub-account

Navigate to "Settings" of the CRM sub-account that you install the SMS Gateway on and click on "Phone Numbers" settings then "Advanced" in the top menu bar.

You will see "Inst8 SMS" listed as an SMS provider in the phone settings. Select Inst8 SMS and click the "Save'. All inbound & outbound SMS messages will now go through the SMS Gateway and appear in your conversations.

+64 9 888 0747

info@inst8.com

Welcome to inst8 SMS!

Follow These 10 Easy Steps To Set Up Your inst8 SMS Account

STEP 1

Register for a Gateway account

STEP 2

Receive registration email

STEP 3

Login to SMS Gateway

STEP 4

add a device

STEP 5

Download app and QR links

STEP 6

Install app

STEP 7

Sign in to APP or scan QR code

STEP 8

Subscribe to A Plan to Receive Gateway credits

STEP 9

Link your inst8 SMS account to your CRM

STEP 10

Change SMS Provider in your CRM sub-account

Your Inst8 SMS Gateway Account Is Now Set Up!

+64 9 888 0747

Gateway Setup

Welcome to inst8 SMS!

Follow These 10 Easy Steps To Set Up Your inst8 SMS Account

STEP 1

Register for a Gateway account

STEP 2

Receive registration email

STEP 3

Login to SMS Gateway

STEP 4

add a device

STEP 5

Download app and QR links

STEP 6

Install app

STEP 7

Sign in to APP or scan QR code

STEP 8

Subscribe to A Plan to Receive Gateway credits

STEP 9

Link your inst8 SMS account to your CRM

STEP 10

Change SMS Provider in your CRM sub-account

Your Inst8 SMS Gateway Account Is Now Set Up!